On-Demand Webinar
Leveraging dynamic data across manufacturing to drive efficiencies and the ideal customer experience
Speakers
David Brousell
VP & ED, Manufacturing Leadership Council
National Association of Manufacturers
Chris Osment
VP, Administration
Mitsubishi Electric Trane HVAC US
Michael Janney
VP, Industries
Salesforce
Tom Lovell
VP, Manufacturing CoE
Simplus
71 percent of manufacturing services teams are focused on deeper customer relationships.* Let’s give them the insights they need to be wildly successful.
This means when manufacturers are planning their service transformation, every department from sales and marketing to engineering, operations/supply chain, finance, etc. are first and foremost service members, optimizing the service experience for your B2B and B2C customers.
In this on-demand webinar, listen in to insights from the National Association of Manufacturers, Mitsubishi Electric Trane HVAC US, Salesforce, and Simplus, as they explore how leading manufacturers can optimize the customer experience in manufacturing through dynamic data.
Access the recording to hear:
- How manufacturers can optimize operational efficiencies and processes to get the right data from their systems to build deeper customer relationships
- How to establish connected information flows and provide ongoing visibility for your customers, partners, and distributors in real-time
- How you can establish alternate revenue streams and optimize your customer experience through eCommerce
*Salesforce Special Report, “Revolutionizing Customer Service in Manufacturing.”
The Amazon experience is here. Learn how manufacturers can deliver on customer expectations now.
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