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Communications and media in Spring ‘25: What to watch
The Salesforce Spring '25 release introduces a host of new features and improvements designed to help organizations in the communications and media industries deliver better service, streamline operations, and enhance customer satisfaction. With updates spanning from...
Healthcare in Spring ‘25: What to watch
The Salesforce Spring '25 release has brought significant enhancements to the healthcare industry, empowering organizations to provide better care, streamline processes, and deliver personalized experiences to patients and providers alike. With innovations across...
Ask an Agent: Chatbots v Agentic AI
Samantha Ziegel, Principal Solution Strategist AI at Simplus, is leading our Ask an Agent video series with all the expertise of our Business Transformation Services team. Providing an easy-to-grasp and crucial explanation of the difference between standard chatbots...
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