by Simplus team | Apr 6, 2022 | Admin, Latest News, Media and Communications, Sales Cloud, Salesforce CPQ
The telecom industry is under constant pressure to innovate faster and deliver the products that customers are willing to pay for. External forces, especially the economically disruptive COVID-19 pandemic, haven’t made this task any easier. In a worst-case scenario,...
by Simplus team | Dec 9, 2021 | Admin, Latest News, Media and Communications, Service Cloud
Delivering field services in the telco industry has never been easy or straightforward. The average field service team is perpetually juggling diverse, competing demands—an endless array of installations, repairs, network issues, upgrades, and so forth. But these...
by Simplus team | Jun 17, 2021 | Admin, Advisory Services, Implementation Services, Latest News, Marketing Cloud, Media and Communications, Service Cloud
The objective for Telstra’s digital transformation project was very clear: to put the customer at the center of everything they do. To accomplish this, Telstra worked with Infosys and Simplus to build a global operating model, global product catalog, and global...
