by Zach Hudson and Matt Ritskes | Nov 17, 2022 | Sales Cloud, Salesforce Billing, Salesforce Managed Services, Service Cloud, Uncategorized
Every communications and media company that invests in Salesforce should set lofty sales and customer satisfaction goals for itself—for the simple reason that these goals are entirely within reach. Dutch telecom KPN, for example, increased customer satisfaction by 66...
by Simplus team | Nov 10, 2022 | Sales Cloud, Salesforce CPQ, Technology
Insurance products, although they can be simple in description, are very complicated products to create, manage, sell, and upkeep in your enterprise. In most insurance ecosystems, hundreds of thousands of lines of complex legacy code were written to create these...
by Simplus team | Aug 4, 2022 | Admin, Implementation Services, Latest News
Your work processes could be costing your company big money. According to Panopto’s Workplace Knowledge and Productivity study, almost one out of three employees spend more than six hours every week performing duplicate efforts among coworkers, and 14 percent spend at...
by Simplus team | Sep 4, 2020 | Admin, Latest News
Gilles Muys’ latest Forbes article is now live: When pandemic and technology meet: A new twist on industry 4.0. The Simplus VP of Customer Solutions again shared his insights into how the business changes of COVID-19 will only accelerate preexisting trends,...
by Simplus team | Jul 24, 2020 | Admin, Latest News, Salesforce CPQ
Gilles Muys, Simplus VP of Customer Solutions and our go-to Quote-to-Cash expert, was again featured on Forbes for his latest article: Moving toward a new normal with technology transformations. Businesses in every sector are still figuring out how to adapt in light...
