by Simplus team | Nov 2, 2022 | Sales Cloud, Service Cloud
The most significant takeaway from Dreamforce 2022 was the launch of Salesforce Genie, a real-time data CRM platform that powers the Salesforce Customer 360 platform. It means companies using Salesforce can deliver seamless, personalized experiences based on changing...
by Simplus team | Jul 27, 2022 | Admin, Advisory Services, Australia, Implementation Services, Latest News, Sales Cloud, Service Cloud
The Sydney Olympic Park is a staple to the city. A hub for sports, entertainment, and tourism, the park attracts over 14 million visitors every year, and Parth Gandhi, SOPA’s head of digital and IT, wanted to make sure the park’s operational functionality...
by Simplus team | Jun 23, 2022 | Admin, Community Cloud, High-Tech, Latest News, Sales Cloud, Salesforce CPQ, Service Cloud
The demand for automation is strong for today’s businesses. Aerohive Networks was feeling that demand as it continued to struggle with manual processes and limited visibility into its sales cycle. To stop losing potential revenue and renewals, Aerohive reached...
by Simplus team | Jun 13, 2022 | Admin, High-Tech, Implementation Services, Latest News, Service Cloud
Quick support and transparency into work case information are crucial for field agents in high-tech. That’s what Advantor, a global security technology integrator, was looking for with an implementation of Service Cloud and Field Service Lightning through...
by Simplus team | Apr 14, 2022 | Admin, Change Management, Financial Services, Implementation Services, Latest News, Sales Cloud, Service Cloud
Two is better than one they say. When it came to finding the perfect partner enablement solution for The Warranty Group, that proved true. Simplus helped The Warranty Group implement a custom joint Sales and Service Cloud solution to alleviate TWG’s problems...
