by Simplus team | Dec 17, 2024 | Admin, CPQ, Latest News, Media and Communications, Salesforce CPQ
As 2024 draws to a close, it’s clear that the telecommunications industry has undergone significant changes. From the shifting dynamics of consumer expectations to the accelerating pace of digital transformation, telecommunications companies (telcos) have faced the...
by Simplus team | Jan 25, 2024 | Admin, Latest News, Media and Communications
The telecommunications and media industry holds a unique place in business, straddling multiple business models between subscription, services, hardware products, and content creation. A successful player in this space needs to do a little bit of everything to stay...
by Simplus team | Jul 1, 2021 | Admin, Commerce Cloud, Latest News, Sales Cloud, Service Cloud
The customer experience has a huge influence on the buying habits of modern consumers. In fact, two out of three customers say convenience is the main reason they choose to buy a specific online retailer, according to the 2021 State of Ecommerce Landscape report....
by Simplus team | Apr 15, 2021 | Admin, Commerce Cloud, Latest News, Sales Cloud
When you’re selling to customers online, it’s your job to ensure a seamless, positive experience for every customer. You’re responsible for maintaining all of the different systems necessary to complete even a single e-commerce transaction—and these components add up...
