by Simplus team | Jun 27, 2023 | Admin, Latest News, Manufacturing
We’re happy to say that manufacturing at large is, for the most part, sold on the benefits of digitized customer experiences and sleeker operations. Bringing a laggard industry up to this point has been an uphill battle. But challenges remain and are slowing down the...
by Simplus team | Jun 8, 2023 | Admin, Community Cloud, Latest News, Manufacturing
In manufacturing, partner relationships are everything. While the outward appearance of a discrete manufacturer may seem simple, the back-end processes that keep every nut, bolt, part, and widget flowing through the manufacturing floor to the distributor/partner are...
by Grant Acosta | May 25, 2023 | Admin, Latest News, Managed Services, Manufacturing
The manufacturing industry’s relationship with digital transformation initiatives is a relatively new and often misunderstood partnership. Although most significant industries recognize (at varying levels) the necessity of digital transformation, manufacturers...
by Simplus team | May 11, 2023 | Admin, Latest News, Manufacturing
Don’t be surprised if today’s customers know more about the cars on your lot than most of your sales team. Recent surveys show that around 75 percent of the customer’s experience occurs on digital channels, with customers scouring websites for inventory and model...
by Simplus team | May 2, 2023 | Admin, Latest News, Manufacturing
The new automobile customer may not always be seen, but they are heard. Studies show that almost 90 percent of your customers believe the customer experience is as important as the company’s product or services. And their desire for digitally-fueled vehicles creates a...