by Simplus team | Jul 26, 2022 | Admin, Latest News, Manufacturing
Manufacturers have recently taken their customer experience approach more seriously to keep up with the experience economy and distinguish themselves more competitively. However, what isn’t always emphasized in equal measure is just as important to maintaining a truly...
by Simplus team | Jul 18, 2022 | Admin, Advisory Services, Implementation Services, Latest News, Managed Services, Manufacturing, Sales Cloud, Salesforce CPQ
Komatsu—a developer and supplier of technologies, equipment and services for the construction, mining, forklift, industrial, and forestry markets—is a recent client of Simplus and Infosys’ who reached out looking for CPQ help. Simplus and Infosys developed a CPQ...
by Simplus team | Jul 14, 2022 | Admin, Latest News, Manufacturing
No, it’s not just you: your B2B customers really are starting to look like B2C customers. Expectations are changing and strong customer experience is no longer just a game for the traditional commerce-focused industries. Gartner estimates that by 2025 80 percent of...
by Bryan Bruno | Jul 5, 2022 | Admin, Latest News, Manufacturing
Manufacturing can be a cut-throat industry ripe with fierce competition, relentless M&A moves, and ongoing challenges from supply chain issues to labor shortages keeping decision-makers always on their toes for anything and everything that could alleviate pain...
by Simplus team | Jun 28, 2022 | Admin, Community Cloud, Latest News, Manufacturing
Among the top five trends for manufacturers identified by Gartner one year ago was ecosystem partnerships. Partnerships in the industry have long been a staple, but what’s new is how increasingly crucial these relationships have become to driving sales at both of the...
