by Chance Spiker | Oct 20, 2022 | Admin, Change Management, Latest News
Every company should be looking at how to optimize the Employee Experience (EX) for its workforce. When companies prioritize delivering services and support to employees in well-designed, friction-free ways, employees become more productive and better positioned to...
by Simplus team | Sep 7, 2022 | Admin, Latest News
The state of financial operations within most businesses is nowhere near where the company wants it to be. Finance leaders struggle every day to steer their organization through treacherous waters—supply chain problems, inflation, changing customer preferences, and a...
by Simplus team | Jun 8, 2022 | Admin, Latest News, Media and Communications, Sales Cloud
When most telecommunications companies invest in Salesforce, their initial use case is managing sales and billing. But over the long term, this shouldn’t be the only use case for Salesforce. On the contrary, Salesforce can become a key asset in fundamentally...
by Simplus team | Dec 16, 2021 | Admin, Latest News, Media and Communications
Telco companies are constantly in search of technology solutions for improving the customer experience and the user experience. These solutions provide a lifeline for an industry under relentless pressure—to reduce the costs and time associated with delivering field...
by Simplus team | Sep 28, 2021 | Admin, Latest News, Manufacturing
If you’re a manufacturer who hasn’t yet invested in improving the customer experience, it’s time for you to catch up. More than half of manufacturing executives say customer experience is one of their top priorities going forward, according to a 2020 survey of...
