by Simplus team | Nov 2, 2022 | Sales Cloud, Service Cloud
The most significant takeaway from Dreamforce 2022 was the launch of Salesforce Genie, a real-time data CRM platform that powers the Salesforce Customer 360 platform. It means companies using Salesforce can deliver seamless, personalized experiences based on changing...
by Chance Spiker | Oct 20, 2022 | Admin, Change Management, Latest News
Every company should be looking at how to optimize the Employee Experience (EX) for its workforce. When companies prioritize delivering services and support to employees in well-designed, friction-free ways, employees become more productive and better positioned to...
by Simplus team | Sep 7, 2022 | Admin, Latest News
The state of financial operations within most businesses is nowhere near where the company wants it to be. Finance leaders struggle every day to steer their organization through treacherous waters—supply chain problems, inflation, changing customer preferences, and a...
by Simplus team | Jul 26, 2022 | Admin, Latest News, Manufacturing
Manufacturers have recently taken their customer experience approach more seriously to keep up with the experience economy and distinguish themselves more competitively. However, what isn’t always emphasized in equal measure is just as important to maintaining a truly...
by Simplus team | May 18, 2021 | Admin, Latest News, Manufacturing
It’s no secret that the pandemic has disrupted life around the world and across all sectors of business. For manufacturing, nearly 80 percent of executives surveyed by the National Association of Manufacturing said they anticipated a long-term financial impact, as...
