by Simplus team | Mar 20, 2023 | Admin, Advisory Services, Latest News, Manufacturing
We face a cooling economy, but the opportunities to deliver a positive customer experience that sets your manufacturing company above the competition are hot. However, if your system innovation is focused on product-driven customer service, your investment may fall...
by Jayneel Patel | Feb 2, 2023 | Healthcare
Payers often get caught up in the administrative side of doing business that they forget that the patients are the members they need to care about. So as insurers face the pressure to deliver convenient access to information and personalized services, this growing...
by Simplus team | Jan 17, 2023 | Financial Services
Here’s a quick question: When was the last time you stood in a line at the bank? For many of us, it’s probably been a long while. According to bankrate.com, over half (65.3 percent) of Americans use online and other digital banking services. And while paper...
by Simplus team | Dec 12, 2022 | Financial Services
The purpose of Wealth and Asset Management is being reframed. Investors are looking beyond maximizing financial returns and want their investments to spark and support change. This trend, accelerated by the COVID-19 pandemic and recent social unrest, presents a growth...
by Simplus team | Nov 2, 2022 | Sales Cloud, Service Cloud
The most significant takeaway from Dreamforce 2022 was the launch of Salesforce Genie, a real-time data CRM platform that powers the Salesforce Customer 360 platform. It means companies using Salesforce can deliver seamless, personalized experiences based on changing...
