by Jayneel Patel | Jun 16, 2021 | Admin, Health and Life Sciences, Healthcare, Latest News, Sales Cloud
Want to know what today’s customer experience looks like? Here are some examples. At this very moment, millions of Amazon customers know exactly when their order is scheduled for delivery, thousands are depositing their checks via their bank’s phone app, Doordash is a...
by Simplus team | Jun 1, 2021 | Admin, Latest News, Manufacturing, Sales Cloud
Back in the day, manufacturers were generally at arm’s length from the end customer. Products were made, bought by, and supplied to distributors and retailers, and—all being well—repeat orders were placed. Thank you very much, hope to see you again soon. Given the...
by Simplus team | May 3, 2021 | Admin, Latest News, Manufacturing
Manufacturing customers complete over half of the buyer’s journey completely online before even engaging directly with a company. Because of this and many other increasingly digital trends, manufacturers are turning to more customer-centric strategies. Operations and...
