by Simplus team | Nov 13, 2020 | Admin, Commerce Cloud, Community Cloud, Latest News, Sales Cloud, Salesforce Billing, Salesforce CPQ
Seventy-four percent of customers use multiple channels to complete a transaction. And 80 percent say the experience is just as (and maybe more) important as the product/service purchased itself, according to Salesforce’s State of the Connected Customer report. That’s...
by Gilles Muys | Sep 14, 2020 | Admin, Latest News, Sales Cloud, Salesforce CPQ
Sandwiched between sealing the deal and realizing the cash is kind of crucial stage of your business operations: fulfillment. This is where your company actually delivers on the goods or services you promote. It seems easy enough, and in many ways it is. But there’s...
by Gilles Muys | Aug 17, 2020 | Admin, Latest News, Salesforce Billing
There’s one more piece to defining QTC. In addition to setting up stellar CPQ and CLM technologies, you will need to take a look at your billing processes. As Gilles says, you have to think of billing like your organization’s circulatory system: it must operate (and...
by Simplus team | Feb 5, 2020 | Admin, Latest News, Salesforce Billing, Salesforce CPQ
At the close of 2019, Simplus accomplished a lot. We spent another crazy great week at Dreamforce, released The Definitive Quote-to-Cash Guide, gained new team members leading to Simplus Europe and a new Digital Practice, expanded our MuleSoft and manufacturing...
by Simplus team | Dec 23, 2019 | Admin, Latest News, Salesforce Billing, Salesforce CPQ
It’s not too late to find the perfect gift for the tech enthusiasts in your life. Gilles Muys, VP of Customer Solutions at Simplus and the only CPQ Black Belt in the world, has you covered. His comprehensive book on everything quote-to-cash is available on...
