by Simplus team | Aug 18, 2021 | Admin, Latest News, Salesforce Billing, Salesforce CPQ
Billing mistakes are inevitable in the business world. An estimated 30% to 40% of all medical bills contain errors, according to University of Minnesota industry research. But that doesn’t mean businesses should simply throw up their hands and give up. Modern billing...
by Simplus team | Aug 12, 2021 | Admin, Latest News, Sales Cloud, Salesforce Billing, Salesforce CPQ
Every year, it becomes more important for businesses to invest in enhancing their online sales capabilities. E-commerce sales made up 21 percent of all retail sales in 2020—up from 16 percent in 2019 and 14 percent in 2018, according to industry research by Digital...
by Simplus team | Aug 5, 2021 | Admin, Latest News, Salesforce Billing
Investing in the customer experience consistently pays off. It’s a point proven over and over in research. One recent study of B2B sales in the SaaS industry found that focusing on customer retention can increase revenue by as much as 80 percent within two years. The...
by Simplus team | Jul 29, 2021 | Admin, Latest News, Sales Cloud, Salesforce Billing, Salesforce CPQ
The vast majority of businesses use Customer Relationship Management (CRM) software—and for good reason: CRM applications can increase revenue by up to 29 percent, according to 2019 industry research. One of the main ways that CRM systems like Salesforce can drive...
by Simplus team | May 6, 2021 | Admin, Latest News, Sales Cloud, Salesforce Billing, Salesforce CPQ
If you’re struggling to create positive, seamless customer experiences (CX), you’re not alone. Among North American companies, 76 percent cite CX as their top, strategic performance measure, but just 16 percent say they’re capable of delivering high-quality CX,...
