by Simplus team | Nov 10, 2022 | Sales Cloud, Salesforce CPQ, Technology
Insurance products, although they can be simple in description, are very complicated products to create, manage, sell, and upkeep in your enterprise. In most insurance ecosystems, hundreds of thousands of lines of complex legacy code were written to create these...
by Simplus team | Aug 4, 2022 | Admin, Implementation Services, Latest News
Your work processes could be costing your company big money. According to Panopto’s Workplace Knowledge and Productivity study, almost one out of three employees spend more than six hours every week performing duplicate efforts among coworkers, and 14 percent spend at...
by Simplus team | Mar 24, 2022 | Admin, Latest News, Salesforce Billing, Salesforce CPQ
Not every sales team is hypervigilant about speed, but every sales team needs to be. Whether businesses realize it or not, customers are very responsive to speed—and are much more likely to reward speed with sales. A 2021 study by InsideSales.com found that if a...
by Simplus team | Jun 4, 2021 | Admin, Latest News, Media and Communications
With the explosion in popularity of OTT (over the top) media like streaming services, media companies are under pressure like never before to deliver seamless viewing experiences to consumers. Streaming giant Netflix, for example, surpassed 200 million subscribers...
by Simplus team | May 27, 2021 | Admin, Data Integration, Latest News, Service Cloud
Digitized customer service centers are stepping in and taking the place of old-school contact centers. The key to making this fundamental change? Data. While company size and number of contact center locations vary widely, the average enterprise is producing anywhere...