by Simplus team | Nov 30, 2023 | Admin, Financial Services, Latest News
2023 may go down in history as the year the tide started to change for fintech companies. What was once seen as a breeding ground for various startups with fast growth but uncertain longevity is now a bonafide industry, full of potential and set to stay. As McKinsey...
by Simplus team | Oct 19, 2023 | Admin, Latest News, Service Cloud
Less talk and more action. That’s the direction of today’s customer service innovations. Using automated customer communications to reduce the need for business interaction is a great goal. It can streamline processes, improve efficiency, and enhance customer...
by Simplus team | Jun 12, 2023 | Admin, Financial Services, Latest News
As the globe continues to brace itself and read headline after headline about the year’s eventual plummet into a recession, to say all eyes are on banking and financial institutions is, well, a gross understatement. Consumer patience is running thin, and expectations...
by Simplus team | Feb 16, 2023 | CPQ
Arrow Seneca, the security solutions division of Fortune 500 company Arrow, was looking to transform its CPQ capabilities when it partnered with Simplus. The company saw a strategic opportunity to streamline its sales processes by upgrading its existing in-house...
by Brian Buckley Smith | Feb 13, 2023 | Media and Communications, Technology
The subscription-based business model is increasingly the future for many companies. For IT leaders, a subscription-based business model means figuring out how to build and maintain the infrastructure necessary to keep subscribers renewing every year. Building this...