HFS Research has published a point of view recognizing Infosys’ growing Salesforce capability. 

Infosys has significantly transformed its Salesforce services offerings and local delivery capabilities through a series of acquisitions over the past few years. The most recent Infosys acquisition is Simplus, a Salesforce services Platinum partner in the USA and Australia. Simplus delivers consulting and implementation services for Salesforce quote-to-cash applications. 

Khalda De Souza, Research Director at HFS Research Analyst, believes the acquisition of Simplus supports Infosys’ ongoing ambition to become a CRM transformation services provider and that Infosys is emphasizing local delivery rather than offshore capabilities in its transformation journey as a services provider.

These acquisitions enable Infosys to provide advisory-led engagement and focus on innovation and change rather than standard legacy-to-cloud migrations. The acquisitions also provide more strength to the Simplus, Fluido, and Wongdoody brands in their local markets by bringing in the global resources and capabilities of Infosys. 

Read the full analysis from HFS Research