Samantha Ziegel, Principal Solution Strategist AI at Simplus, is leading our Ask an Agent video series with all the expertise of our Business Transformation Services team....
Articles & Insights
The latest and greatest in digital transformation thinking
70% of a sales rep’s time isn’t spent selling—Here’s how to change that
Sales teams often get stuck in the grind—chasing leads, managing CRM data, and juggling multiple tools—without realizing they’re missing out on game-changing strategies that...
Consumer goods and retail in Spring ‘25: What to watch
The Salesforce Spring ’25 release brings several key updates tailored to meet the particular needs of the consumer goods and retail industry. Companies in this sector must keep...
Agentforce in the healthcare industry
Agentforce for healthcare poses exciting possibilities for providers, payers, pharma, and more. Whether it’s positive patient engagement and scheduling assistance or staffing and information organization assistance, Agentic AI can take the administrative burden off of human leaders delivering personal care to patients.
Agentforce in the banking industry
Agentforce is the next frontier for leading banking organizations, providing leaders with the opportunity to use Agentic AI in many unique, value-adding ways: mortgage loan...
Forget luck—Agentforce AI is the real gold at the end of the rainbow
You need more than four-leaf clovers, lucky charms, or pots of gold at the end of a rainbow. Instead, you need robust AI-driven solutions that transform the way you work. Whether...
Financial Services in Spring ‘25: What to watch
Salesforce’s Spring ’25 release introduces cutting-edge features that significantly enhance the capabilities of financial services organizations. From personalized wealth...
Agentforce in the insurance industry
Agentforce has many valuable use cases for the insurance industry, from underwriting and claims to sales support and more.
Manufacturing in Spring ‘25: What to watch
Salesforce’s Spring '25 release brings a host of exciting updates tailored for the manufacturing industry, offering a more integrated, efficient, and data-driven approach to...