Just about every organization wants to leverage AI, but not every organization is truly prepared for it. Enter Salesforce’s AI offering—complete with Data Cloud, Einstein, and, most recently announced, Agentforce. It’s the the ideal platform to accelerate AI readiness.

Experts from Simplus’ Business Transformation Services, together with research from the Infosys Knowledge Institute, recently penned a deep-dive article on enterprise AI readiness: how technologies like Salesforce can support, the importance of considering AI strategy and governance, and steps to adopt an AI-first, digital operating model.

The first part of the article focuses on the research that found many companies simply aren’t ready for enterprise AI solutions, lacking the appropriate talent, data, governance structures, and more to adequately support a scalable AI solution. To get ready, companies must prepare a comprehensive AI strategy and invest in more AI education for employees, such as training on Salesforce’s AI offerings.

Continuing on, the article points out that creating a more robust repository of self-service AI within the enterprise is a great way to take action now and lay the groundwork for a fuller AI integration down the road. Salesforce is once again a great technology for this need, because the same data, flows, and processes built into the Customer 360 now can be leveraged later on for more advanced AI use cases when the enterprise is ready, all built on one secure platform users can trust. Another way to get ahead in the AI era, the authors point out, is rapidly iterating a change readiness program to ensure AI is truly adopted and working for the humans using it.

With these tips and research insights, enterprise organizations can kickstart their path to AI on the Salesforce platform, paving the way for a truly digital-ready operating model that prioritizes innovation and speed. For the full article, click here, and find more resources to push your organization into the AI era on Simplus’ Digital Dreamforce Booth.