Support tickets carry a lot of valuable customer data with them. SilencerCo wanted to use this data in a smarter way. They asked Simplus to help.
Articles & Insights
Training
The learning and teaching culture at Simplus
The Learning & Development Practice at Simplus champions the professional development of the Simplus workforce by going beyond the technical elements.
Managing pricing transformation in the healthcare industry
Alcon partnered with Simplus as their training contractor to manage the changes and large transformative effects of Salesforce CPQ on Alcon’s organization.
The true cost of Salesforce integration in high-tech: #4 The cost of true training
38 percent of professionals had problems implementing CRM tech due to inadequate training. Your success will be limited if you ignore the human element.
Silicon Slopes: Does internal training help tech companies grow?
Amy Cook sat down with Jake Boyd, director of training at Simplus to discuss the importance of continuing education and training within tech companies.
Introducing the Simplus Bootcamp Fall 2018!
Simplus is thrilled to announce its incoming Bootcamp class for Fall 2018. The underdog Bootcamp is Simplus’ flagship new hire training program.
Why it matters to become Salesforce certified
The role of the IT professional is changing. Discover the 3 ways getting Salesforce certified can improve your professional and personal life.
Should you train or should you coach?
A study from the Harvard Business Review found that companies that engage in coaching see improvements in rep performance by nearly 20%. So, how can you do everything in your power to be the best coach you can be?
Training end users: 10 tips and tricks
Every Salesforce administrator has to train end users on how to use the company’s tools and applications. This post covers 10 essential tips.