Here are 5 reasons why hiring a consulting firm to handle your managed services is better than relying on an in-house team.
Articles & Insights
Salesforce Managed Services
Here’s what differentiates Simplus from the competition
Have you ever wondered what AI can truly do for your business? Think about how you purchase from your favorite brands today. You see an ad on social media, and it looks interesting–so you click on it and land on a simple web page with an easy-to-use navigation menu. You receive your purchase in the next few days.
2 key ways to explain the quiet power of successful deployments
There are two concepts we use to define that success: consistency and quality. You have to have both in your deployments to truly succeed.
10 reasons Simplus is indomitable
Don’t work for us if you can’t handle the awesomeness. At Simplus, we’re growing at an unprecedented rate while keeping our CSAT high, and we are excited to be taking the challenge head-on.
3 tips to ensure you’re keeping end users happy
We have tips as to how we can operate more efficiently while minimizing end user frustration. Here are just a few practices my team and I use to ensure our end users are happy and best equipped to provide exceptional services to our clients.
Service Cloud and the top customer service trends for 2018
Salesforce Service Cloud continues to be at the forefront of innovation for propelling forward customer service organizations. Let’s look at how Service Cloud aligns with the Forrester trends for the year.
3 reasons Simplus is a great fit in Canada
Currently, Salesforce is the CRM leader in Canada with more than 1,300 local employees, and their plans for added growth offer both Simplus and my fellow Canadians some exciting possibilities. How does Simplus help current and future Salesforce customers realize the value of their Salesforce investment?
Don’t want to be left in the cold? Add Salesforce know-how to your repertoire
Now is the perfect time to boost your résumé with Salesforce know-how, getting an early lead before it becomes an entry-level qualification. Just last year, Salesforce became the seventh most in-demand software skill for new hires, and 300,000 new jobs called for Salesforce skills in 2016 alone.
How Managed Services can help you scale
Simplus recommends using Managed Services for Salesforce, but why? Why not just hire and build from the ground up? There are a couple of lessons from other industries that can be applied to the case in favor of starting with Managed Services: expertise and lower costs.