In the United States alone, there are an estimated 3,000 electric utility companies that service over 140 million customers—it’s an unfathomable amount of energy consumption, and that’s only one channel of the common household utilities demanding production, service,...
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Halftime check-in: The trends for high tech in 2024 so far
Global revenues for the high tech space are projected to soar past $5 trillion, according to Gartner—a marker of unprecedented innovation. With growth like that, it’s clear 2024 is shaping up to be a pivotal year for the high tech space, marked by unprecedented...
10 lesser-known but completely game-changing DocuSign features
Companies love using DocuSign for its eSignature capabilities. Research shows around 15,136 companies currently use DocuSign, making it a market leader in eSignature software. This digitalized functionality has revolutionized the way businesses handle document...
A guide to Summer ‘24 for financial services
As the financial services industry continues to evolve in the digital age, staying ahead of the curve is paramount. Salesforce regularly unveils updates to empower organizations to adapt and thrive, and the Summer '24 release brings a plethora of enhancements tailored...
Halftime check-in: The trends for healthcare in 2024 so far
The ground is fertile for AI in healthcare, as more and more providers consider the possibilities of simplifying routine tasks and allowing human talent to do the most crucial part of their job description: provide care. But are the processes and data backing up...
A guide to Summer ‘24 updates for Data Cloud
Data reigns supreme, and that’s why harnessing its potential is key to driving innovation and fueling growth for any enterprise. With the Salesforce Summer '24 Release, Data Cloud receives a significant boost, offering developers, business users, and admins a host of...
Simplus scores 2024 Comparably workplace culture awards
Career growth you can count on? Check. Great leaders to guide you along? Check. Simplus has been recognized for two more workplace culture awards from Comparably, landing spots on the lists of Best Career Growth and Best Company Leadership companies. Comparably awards...
Halftime check-in: The trends for contact centers in 2024 so far
Over 90 percent of customers rate an "immediate" response as important or very important when they have a customer service question. In other words, the pressure is on businesses to deliver exceptional service experiences. And contact centers stand at, well, the...
A guide to Summer ‘24 for automotive
As automotive companies continue to navigate technology and consumer demands, staying relevant is key. With the Salesforce Summer '24 release, tailored enhancements promise to update the backend of processes within the automotive industry, empowering companies to...