Dreamforce is next week! Once more… Dreamforce is NEXT WEEK! So what? Well, that means that well be getting the party started with events in just a few short days. Throughout the Dreamforce week, you’ll have ample opportunities to raise your glass and connect with...
Dreamforce is fast-approaching, and so is our excitement to meet with colleagues, customers, and thought leaders to share our experiences enhancing CX with AI this year! On Wednesday, September 18th, start your day off right with breakfast—and a riveting panel...
Join Simplus, Infosys, and Salesforce next week for a can’t-miss Knowledge Circle webinar discussing how customers can harness predictive analytics in Salesforce to skyrocket their sales. Register your interest here. On Tuesday, September 10th, we’ll spend one hour...
Administration costs are killing healthcare. Did you know up to 25 percent of national healthcare expenditures are earmarked for administrative expenses? Long-term research found these expenses can balloon from $600 billion to $1 trillion (yes, with a “T”) of total...
Digital contact center services in the telecommunications industry are continually evolving to meet customers’ growing expectations. For instance, 90 percent of customers rate quick resolution of their issues as a top priority when contacting a call center, and when...
Imagine a patient’s treatment plan aligning with their lifestyle with portable, wearable devices to gather data and accommodate unique mobility challenges with flexible patient visits or testing. How about providing a patient experience that effectively treats...