If you’ve ever faced a major digital transformation, you understand that user adoption can be a nightmare. It often requires adjusting job duties, challenges with access to information, changing how we work with other departments, and learning new techniques for old...
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Media and telco’s deep dive into Salesforce Winter ‘25 release
The Winter '25 release from Salesforce has rolled out some fantastic updates for the communications and media industry, enhancing capabilities and making workflows smoother. Let’s dive into the key updates that could change the game for your business. Data...
Automotive deep dive into Salesforce Winter ‘25 release
The automotive industry is rapidly evolving, and Salesforce’s Winter ’25 release is packed with features designed to help businesses stay ahead of the curve. Whether you’re in auto manufacturing, service, or lending, there are exciting updates that can make a real...
4 ways Agentforce helps the telecom industry with data protection and cybersecurity
Did you know 87 percent of the world’s population uses a mobile phone? Surveys show almost seven billion mobile users are texting, taking selfies, shopping, trolling crushes on social media, and answering emails daily. That’s a monster load of data and an equally...
Revenue deep dive into Salesforce Winter ‘25 release
As we dive into the latest updates from the Winter '25 release, there's a lot to be excited about, especially if you're working in the revenue space. This release introduces features that streamline processes, enhance user experience, and ultimately drive better...
Quiz: How Does Your Managed Services Measure Up?
Healthcare’s deep dive into Salesforce Winter ‘25 release
As we dive into the latest Salesforce Winter '25 release, healthcare professionals have a lot to look forward to. This update brings a slew of enhancements tailored to improve patient care, streamline operations, and harness the power of AI. Let’s break down the key...
Salesforce AI tools are transforming the high tech industry
Imagine having the power to understand your customers so well that every interaction feels tailor-made just for them. That’s what AgentForce and Data Cloud bring to the high-tech industry. Businesses can create deeply personalized, data-driven experiences on a...
How AI supplements (not replaces) human insurance agents for personalized experiences
Customers expect quick, seamless interactions with their insurance provider for routine requests like price quotes, bundling options, and general coverage information. But what about when the unexpected happens? When disaster strikes and a valued customer faces a...