Imagine predicting future purchasing behaviors, identifying at-risk customers, and delighting them with customized service before they churn. Imagine having the tools to empower customer service representatives with real-time suggestions and personalized customer...
Articles & Insights
Latest News
Salesforce Data Cloud: The keys to personalized customer success
From hosting hybrid customer experiences to providing personalized preferences, today’s dynamic go-to-market landscape means understanding and leveraging data is more critical than ever. At the heart of this transformation is Salesforce's Data Cloud, a powerful tool...
Thrive in ‘25 with Simplus and Salesforce
As we look forward to a new year, let's build new goals around transformative business operations powered by AI and data. Dreamforce 2024 highlighted Salesforce's dedication to this vision, showcasing the launch of Agentforce and the enhanced capabilities of the Atlas...
Financial services’ deep dive into Salesforce Winter ‘25 release
Calling all financial services enthusiasts! The Salesforce Winter '25 release is here, and it’s packed with exciting updates tailored to banking, wealth management, insurance, and more—with a particular focus on the exciting ways Einstein and AI will scale business....
A deep dive into Salesforce Winter ‘25 release for life sciences
The latest Salesforce Winter '25 release has brought a wave of enhancements and updates specifically tailored for the life sciences industry. Whether you're a pharma company, biotech firm, or a medical device manufacturer, these updates aim to streamline operations,...
Manufacturing deep dive into Salesforce Winter ‘25 release
As we dive into the latest updates from Salesforce’s Winter ‘25 release, it’s clear the future is on our doorstep! With enhancements focused on optimizing asset management, inventory, and sales agreements, Salesforce is stepping up its game to support manufacturers...
A deep dive for Einstein AI in the Salesforce Winter ‘25 release
Salesforce's Winter ’25 release is packed with exciting updates for Einstein, bringing enhanced AI capabilities and features designed to streamline workflows and improve user experiences. If you’re looking to start leveraging AI in your business, these updates are...
Energy and utilities deep dive into Salesforce Winter ‘25 release
The energy and utilities sector is rapidly evolving, and Salesforce is keeping pace with some fresh features in its Winter '25 release. Let’s dive into some of the standout updates that promise to enhance efficiency and improve customer service in this vital industry....
A deep dive for Data Cloud in the Salesforce Winter ‘25 release
The Winter ’25 release of Salesforce brings a host of exciting updates to Data Cloud, making it easier for businesses to manage and utilize their data effectively. Whether you’re a data enthusiast or a Salesforce novice, these new features enhance capabilities that...