Did you know 87 percent of the world’s population uses a mobile phone? Surveys show almost seven billion mobile users are texting, taking selfies, shopping, trolling crushes on social media, and answering emails daily. That’s a monster load of data and an equally...
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Revenue deep dive into Salesforce Winter ‘25 release
As we dive into the latest updates from the Winter '25 release, there's a lot to be excited about, especially if you're working in the revenue space. This release introduces features that streamline processes, enhance user experience, and ultimately drive better...
Quiz: How Does Your Managed Services Measure Up?
Healthcare’s deep dive into Salesforce Winter ‘25 release
As we dive into the latest Salesforce Winter '25 release, healthcare professionals have a lot to look forward to. This update brings a slew of enhancements tailored to improve patient care, streamline operations, and harness the power of AI. Let’s break down the key...
Salesforce AI tools are transforming the high tech industry
Imagine having the power to understand your customers so well that every interaction feels tailor-made just for them. That’s what AgentForce and Data Cloud bring to the high-tech industry. Businesses can create deeply personalized, data-driven experiences on a...
How AI supplements (not replaces) human insurance agents for personalized experiences
Customers expect quick, seamless interactions with their insurance provider for routine requests like price quotes, bundling options, and general coverage information. But what about when the unexpected happens? When disaster strikes and a valued customer faces a...
3 ways Agentforce strengthens supply chain management
Can we build a stronger supply chain management system with Salesforce Agentforce? Yes, we can! Agentforce brings a new level of sophistication by operating autonomously, retrieving the correct data on demand, creating action plans for any task, and executing them...
Four applications of GenAI Agentforce in the energy and utilities industry
With a growing emphasis on renewable energy, smart grid technology is revolutionizing how power is distributed and consumed to make it more efficient and reliable. Consumers are also becoming more empowered, with access to smart meters and home energy management...
Top 3 challenges in healthcare that Salesforce Agentforce solves
Healthcare workers are tired. With mounting pressures to reduce overhead costs, personalize patient care amid increasing workloads, and improve the overall efficiency and continuity of care by doing more with fewer resources, employees feel it. One study found a...