Start your engines. The latest Salesforce release has arrived. Winter ‘24 is full of countless valuable updates across all industries, but the automotive industry has some uniquely interesting enhancements to help business users with fleet management and admins of...
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A Simplus employee interview: Klarizze David
We're excited to share an interview with one of our own, Klarizze David! Klarizze is an Associate Manager on the Managed Services - North America Team. Klarizze originally started with Simplus several years ago, and she then decided to return in December 2022 because...
7 ways to offer automated CS for customers who can’t get no satisfaction
Less talk and more action. That’s the direction of today’s customer service innovations. Using automated customer communications to reduce the need for business interaction is a great goal. It can streamline processes, improve efficiency, and enhance customer...
Infographic: AI + the Financial Services Industry
Infographic: AI + Communications and Media
Infographic: AI + the Healthcare Industry
Healthcare’s guide to the Winter ’24 release
The healthcare business is always in business. Where other industries have peak seasons and predictable annual cashflow schedules, the healthcare industry is dependably always in need. That means the time is always right for optimizations that streamline and improve...
What’s new for data and AI in the Winter ’24 release?
Artificial intelligence in the business landscape is (seemingly) taking over, and for good reason. It’s a massive opportunity to boost productivity and deliver intuitive, personalized experiences at scale. But as we’ve discussed before, it takes a strong foundation of...
Digital transformation pioneers convene at Innovation Leadership Keynote to share insights
Today's business landscape is fast-paced and ever-evolving, and the role of AI and digital innovation has never been more pivotal. In this dynamic environment, embracing these innovations isn't merely an option; it's a strategic imperative for companies looking to...