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Agentforce in the healthcare industry

Agentforce in the healthcare industry

Agentforce for healthcare poses exciting possibilities for providers, payers, pharma, and more. Whether it’s positive patient engagement and scheduling assistance or staffing and information organization assistance, Agentic AI can take the administrative burden off of human leaders delivering personal care to patients. 

Agentforce in the banking industry

Agentforce in the banking industry

Agentforce is the next frontier for leading banking organizations, providing leaders with the opportunity to use Agentic AI in many unique, value-adding ways: mortgage loan follow-up, lead management, fraud detection, refinancing, customer experience, and more....

Financial Services in Spring ‘25: What to watch

Financial Services in Spring ‘25: What to watch

Salesforce’s Spring ’25 release introduces cutting-edge features that significantly enhance the capabilities of financial services organizations. From personalized wealth management to tailored insurance solutions, these updates offer advanced tools powered by AI,...

Manufacturing in Spring ‘25: What to watch

Manufacturing in Spring ‘25: What to watch

Salesforce’s Spring '25 release brings a host of exciting updates tailored for the manufacturing industry, offering a more integrated, efficient, and data-driven approach to operations. These enhancements will help manufacturers streamline processes, improve asset...

Ask an Agent: Effective Testing Strategies for AI Agents

Ask an Agent: Effective Testing Strategies for AI Agents

Samantha Ziegel, Principal Solution Strategist AI at Simplus, is leading our Ask an Agent video series with all the expertise of our Business Transformation Services team. While everyone is rapidly hyping up the future with AI, it’s important that business leaders...

Revenue Cloud in Spring ‘25: What to watch

Revenue Cloud in Spring ‘25: What to watch

Salesforce continues to enhance its Revenue Cloud platform, and the Spring ’25 release brings new features that further streamline revenue recognition, pricing, and management. With innovations like the Advanced Configurator, Consumption Management, and Rate...

Agentforce AI in Spring ‘25: What to watch

Agentforce AI in Spring ‘25: What to watch

Salesforce has always been at the forefront of driving innovative solutions within the CRM space. With the Spring ’25 release, Salesforce continues to enhance its capabilities, especially when it comes to artificial intelligence (AI) and the powerful Agentforce...