The manufacturing industry is on the brink of a profound digital transformation, driven by a need for greater efficiency, enhanced customer experiences, and a more resilient supply chain. As we enter 2025, the manufacturing landscape will be radically different, with...
Articles & Insights
Latest News
Simplus’ enterprise transformation radar for high tech leaders in 2025
As the high-tech industry continues to evolve, digital transformation is no longer just a trend—it’s a necessity. In 2025, the convergence of next-generation technologies and the rapid pace of innovation will reshape the way tech companies operate, deliver products...
Simplus’ enterprise transformation radar for Revenue Cloud in 2025
Salesforce Revenue Cloud has already become a cornerstone of digital transformation for businesses worldwide, helping streamline revenue operations and foster a more efficient approach to billing, pricing, quoting, and revenue recognition. As we look ahead to 2025,...
Simplus’ enterprise transformation radar for Agentforce in 2025
Salesforce’s Agentforce platform is poised to drive significant changes for businesses everywhere. And as customers demand more efficient, personalized, and agile support solutions, Agentforce is set to expand its capabilities in 2025. For companies looking to...
11 ways we plan to optimize Data Cloud in 2025
When you first implemented Data Cloud, visions of faster go-to-market and crushed sales quotas were likely dancing in your head. But are you genuinely unlocking its full potential? It's easy just to set it and then forget all about the innovative features, updates,...
Agentic-led business transformations—Looking ahead to 2025 and beyond
With Salesforce’s launch of Agentforce and the evolution of generative artificial intelligence (AI), we are seeing an unprecedented amount of interest, focus, and experimentation by companies across industries deploying agents across their value chains. In areas like...
The 12 Days of Agentforce
Simplus goes ALL in on Agentforce — Announcing our Agentic Launchpad Lab (ALL) for AI-powered Salesforce CX solutions
Simplus is thrilled to announce our Agentic Launchpad Lab, or ALL—a space to go ALL in with our clients and partners and co-create next-level customer experiences powered by AI. Launching the ALL initiative will help clients take advantage of the latest in...
2024 in review for the telecommunications sector
As 2024 draws to a close, it’s clear that the telecommunications industry has undergone significant changes. From the shifting dynamics of consumer expectations to the accelerating pace of digital transformation, telecommunications companies (telcos) have faced the...