The release of Salesforce Summer ‘22 for communications and media is geared toward simpler processes all around.
Articles & Insights
Media and Communications
Beginner’s guide to Revenue Cloud in media and entertainment
Let’s explore four essential things to know about how Revenue Cloud can improve the customer experience in media and entertainment.
A pulse check on telco, media, and tech 2022 trends
Halfway through 2022, we wanted to take a moment to check on how trends like Web 3.0 and remote work have evolved.
4 innovative ways telcos can use Salesforce to reinvent CX
Let’s explore four specific ways that telcos can leverage their existing Salesforce investment to fundamentally reimagine CX.
INFOGRAPHIC: The latest telco industry trends
To survive and thrive in this fast-changing environment, telco companies will need to understand these industry trends.
Latest DX trends for the media and entertainment industry
We’ve gathered the latest in digital transformation trends media and entertainment businesses need to know.
Empowering B2B with a suite of Salesforce clouds
What happens when you have deadline and need to transform your B2B process completely? You reach out to Simplus for a stellar engagement.
Testing and training: Keys to kicking off CPQ the right way
Sometimes you need help to make a good thing even better. That’s what happened when Limelight Networks reached out for help implementing CPQ.
How CPQ tools deliver value in the telecommunications industry
Let’s explore four fundamentals that every telecom company needs to understand about how CPQ tools deliver value to telcos.