Are your customers part of the one percent? Studies show that only one percent of your automotive customers are satisfied with their car buying experience. That means out of the 100 cars that drove off your lot last week only a literal handful of customers will...
Articles & Insights
Manufacturing
Highlights from CIO Webcast with Johnson Controls
Leaders from Infosys Cobalt, Simplus, and Johnson Controls recently gathered for a webcast hosted by CIO to discuss the exceptional success of Johnson Controls' Solution Navigator Platform, a digital enterprise project Simplus, Infosys, and Johnson Controls...
The energy and utilities guide to the Salesforce Spring ’23 Release
With economic predictions for the year forecasting tight budgets and bleak outlooks, consumers will be turning quickly to energy and utility companies looking for ways to cut back and save whatever they can. Is your company prepared to handle the increased demand for...
The manufacturer’s guide to the Salesforce Spring ’23 Release
It’s no secret that we’re headed into some bleak economic conditions as the fed continues to hike interest rates and slow down growth for previously thriving industries like manufacturing. What is less apparent is the fact that even through slow business periods,...
4 factors that support CX in manufacturing, and none rely on product
We face a cooling economy, but the opportunities to deliver a positive customer experience that sets your manufacturing company above the competition are hot. However, if your system innovation is focused on product-driven customer service, your investment may fall...
Manufacturing Cloud offers key reasons to re-think your CRM and ERP integration
Manufacturing Cloud gives manufacturers new tools to manage customer price and volume changes over time, consolidate CRM forecasting data and link customer committed volume with customer ordered volume. All of this can make the day-to-day job of your sales professionals easier and increase visibility and transparency across the organization.
Is direct-to-consumer right for your manufacturing business?
We’ve got four key steps for manufacturers to pause and consider before moving forward with direct-to-consumer.
How to use Manufacturing Cloud to raise sales forecast accuracy
Take your Manufacturing Cloud to the next level with Salesforce CPQ to enable more standardization in price quotes and contracts and more.
3 ways to address a talent shortages in manufacturing
Simplus specializes in helping manufacturing companies digitally transform their workplaces to attract and retain talent. Here’s how.