Start your engines. The latest Salesforce release has arrived. Winter ‘24 is full of countless valuable updates across all industries, but the automotive industry has some uniquely interesting enhancements to help business users with fleet management and admins of...
Do not read this book from beginning to end, start to finish… Depending on what choices you make, your transformation can end in tremendous success—or lackluster, ill-adopted disaster. Through our upcoming Choose Your Own Adventure-styled ebook, we’ll humorously...
Do you remember the days when your word was your bond, and a handshake was as binding as a legal contract? The need for mutual trust— albeit via digital apps rather than pen and paper these days—still remains a fundamental part of business growth. Beyond the...
The Salesforce Summer ‘23 Release is upon us, and the updates included for the manufacturing, energy, and utilities industries are impressive and noteworthy. These changes can help business leaders manage everything more efficiently with data backing them up, from...
We’re happy to say that manufacturing at large is, for the most part, sold on the benefits of digitized customer experiences and sleeker operations. Bringing a laggard industry up to this point has been an uphill battle. But challenges remain and are slowing down the...
Get the manufacturing organizations ready for PRM setup. It’s crucial from the top down to understand the why, what, & how of servitization.
The manufacturing industry's relationship with digital transformation initiatives is a relatively new and often misunderstood partnership. Although most significant industries recognize (at varying levels) the necessity of digital transformation, manufacturers have...
Don’t be surprised if today’s customers know more about the cars on your lot than most of your sales team. Recent surveys show that around 75 percent of the customer’s experience occurs on digital channels, with customers scouring websites for inventory and model...
The new automobile customer may not always be seen, but they are heard. Studies show that almost 90 percent of your customers believe the customer experience is as important as the company’s product or services. And their desire for digitally-fueled vehicles creates a...