As automotive companies continue to navigate technology and consumer demands, staying relevant is key. With the Salesforce Summer '24 release, tailored enhancements promise to update the backend of processes within the automotive industry, empowering companies to...
As the manufacturing sector continues to evolve, so does the technology that supports it. With the Salesforce Summer '24 release, there are several key updates tailored specifically for the manufacturing industry. Let's dive into some of the highlights that promise to...
The American manufacturing sector faced notable regression in April, with prices paid nearing a two-year high, industry players grappling with unprecedented challenges, and an overall volatile landscape to sustain growth and profitability looming large. For...
Smart technology is coming to a factory floor near you, but are you ready? The advent of remarkable AI use cases in industrial spaces—for everything from security and quality control to supply chain management and robotic assembly lines—is pushing the boundaries of...
Do you want to eliminate long wait times, improve customer access to 24/7 support, and find ways to make an improved customer experience more efficient and scalable? Hey, who doesn’t? Don’t consider these upgrades isolated processes; look at the complete system. Your...
For today’s companies, the customer service experience launched by e-commerce giants like Amazon has been a blessing and a curse. The good news is that this model introduced companies in an industry that has been famously slow to embrace contact center innovations to...
The push for clean energy is dominating not just consumer preferences but also business leaders’ agendas. With the boom of clean energy revenue spreading across the US, organizations are learning how to streamline their operations and reduce waste for products and...
Interconnected driving experiences or cars? Which one are you in the business of? If you answered the latter, you’re probably in trouble. Car dealerships, manufacturers, and lenders are all pivoting their operations to not just sell a sizable piece of transit...