The session focused on Genesys’ guiding objectives for transformation, the keys to success so far, and devops.
Articles & Insights
Managed Services
Ongoing innovation with Simplus Strategic Services
Simplus Managed Services continues to actively help APCO streamline its workflow with a best practice-driven Salesforce environment.
Komatsu Case Study: Launching a new product line on CPQ
In this Komatsu case study, Komatsu sought our years of experience. Here are some highlights of this remarkable enterprise customer story.
Increasing adoption in an HLS Salesforce org
SelectHealth leading health insurance provider, approached Simplus for help better managing its Salesforce instance and getting the most ROI.
5 ways to empower customer service with Strategic Services
Let’s explore five ways an organization can use a Managed Services partner to empower and upskill its customer service team.
Mitigate hiring costs by leveraging Strategic Services
Let’s explore five key ways that retaining a Managed Services partner for Salesforce support actually saves a company money.
4 ways Strategic Services helps maximize recurring revenue
Let’s explore four ways a Managed Services partner helps companies successfully transition to and thrive under a recurring revenue model.
4 ways to enable sales with a strategic services partner
Let’s explore four key reasons high-growth tech companies should turn to Managed Services partners to help their sales teams sell more.
3 things you didn’t know about managed services for Salesforce
Not sure what these Managed Services features are or how to identify them in your MSP? This blog is the place to start.