Implementation partners serve an invaluable role. Let’s explore four crucial factors that will help you choose the correct Salesforce partner.
Articles & Insights
Implementation Services
How CRM can improve the dizzying customer experience
How can businesses bring their customer view into one, cohesive, central vision? Results from the State of Marketing report show that top marketing leaders employ customer relationship management (CRM) tools and collaborate with their sales and service teams to improve their customer experience.
5 things companies with revenue recognition should know
We will explore five essential things that every company with complex revenue recognition processes should understand to achieve compliance.
CX: What’s the big deal?
To make sure your company is tackling customer experience with the best approach, we’ve compiled some questions to ask both before and after you make customer experience changes to measure your success.
Everything you need to know about configurators
A configurator is a tool within your CPQ platform that allows you to combine products and services that make up part of the solution for the end customer. Using configurator tools within your CPQ platform can greatly simplify your pricing and quoting efforts.
Use what you pay for: How to utilize hidden gems in Salesforce
I’ve outlined these gems to understand how you can leverage them yourself and quickly raise the overall return on your Salesforce investment.
The 3 ties between music and business
Here at Simplus, we know there are many similarities between music and business. The CEO, or conductor, sets the stage for success and provides the necessary leadership. Department heads, or section leaders, execute on this leadership vision, using the conductor’s notes, or V2MOMs, as a guide.
Shopping for Salesforce? Don’t do anything until you’ve read these three things
But before you call up a Salesforce consultant and sob over the phone about the broken dreams and lost opportunities from relying on Word documents and Excel spreadsheets, here’s an important tip: Be prepared. And don’t make any big decisions until you understand these three important points.
Process first, tools second: listen to your people, then build
In Salesforce, the athlete is the process, the snow equipment is the tool. In order to make the tool work, you have to put in the necessary steps to ensure that your solutions are answering your basic business needs.