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Service is the new sales

Service is the new sales

Agents have the opportunity to increase customer value by offering the precise product or service customers need to be successful. A few examples of this attentive customer service in action are providing contract renewals, offering replacement parts, upselling, and cross-selling.

How secure are your medical records?

How secure are your medical records?

With many offices going paperless and converting to electronic medical records and cloud storage, it’s good to know your doctor is taking the necessary precautions to keep your information safe. Here are three things to ask about at your next visit.

3 ways education institutions can utilize Salesforce

3 ways education institutions can utilize Salesforce

In this post, we cover three institutions in the business of education who have put Salesforce to the test to solve some of their most daunting record problems. By consolidating multiple systems, increasing student attendance, and assisting in career planning, Salesforce is a record breaker (but the good kind).

10 reasons Simplus is indomitable

10 reasons Simplus is indomitable

Don’t work for us if you can’t handle the awesomeness. At Simplus, we’re growing at an unprecedented rate while keeping our CSAT high, and we are excited to be taking the challenge head-on.