Agents have the opportunity to increase customer value by offering the precise product or service customers need to be successful. A few examples of this attentive customer service in action are providing contract renewals, offering replacement parts, upselling, and cross-selling.
Articles & Insights
Implementation Services
4 ways Health Cloud will elevate your doctor’s office to rock star status
Here are four reasons why Salesforce Health Cloud may change your tune on providing better customer service.
Real-time data for big-time results: Salesforce in the media industry
Salesforce delivers for media companies by offering integrated and automated tools to manage advertising and customer data in real time. Here are three leading examples of the transformation:
How secure are your medical records?
With many offices going paperless and converting to electronic medical records and cloud storage, it’s good to know your doctor is taking the necessary precautions to keep your information safe. Here are three things to ask about at your next visit.
We were just published in Silicon Slopes!
Here are four places to start looking at how you might improve your sales routine and system for increased customer satisfaction.
3 ways education institutions can utilize Salesforce
In this post, we cover three institutions in the business of education who have put Salesforce to the test to solve some of their most daunting record problems. By consolidating multiple systems, increasing student attendance, and assisting in career planning, Salesforce is a record breaker (but the good kind).
Welcome to the neighborhood! 3 benefits of using Community Cloud
If you are looking for ways to compete in the customer service arena, now is the time to explore Salesforce Community Cloud technology.
Use what you pay for: Digging deeper into your Salesforce org
This article outlines more facets found in your Salesforce instance as we continue our quest to find all the hidden gems of Sales Cloud.
10 reasons Simplus is indomitable
Don’t work for us if you can’t handle the awesomeness. At Simplus, we’re growing at an unprecedented rate while keeping our CSAT high, and we are excited to be taking the challenge head-on.