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Healthcare

Healthcare’s guide to the Salesforce Summer ‘23 Release

Healthcare’s guide to the Salesforce Summer ‘23 Release

Salesforce’s latest seasonal release update is here, and for the healthcare industry, it’s full of enhancements to better manage and put your data to use with Health Cloud. From integrated care and therapy management to crisis support, AI for utilization, and the...

5 integrated CRM features customers love as much as payers

5 integrated CRM features customers love as much as payers

Healthcare payers are a bunch of know-it-alls.  But, then again, there’s a lot to know.  Despite a complicated journey through the healthcare community, it often falls on the insurance agent to gather information, provide insight, recommend solutions, and deliver a...

The healthcare guide to the Salesforce Spring ’23 Release

The healthcare guide to the Salesforce Spring ’23 Release

To say the healthcare industry has undergone change in the past three years is a radical understatement. Pushed to its limits and forced to transform due to the pandemic, the healthcare industry is now at a critical juncture: to continue innovating or to resume status...