For healthcare providers, Agentforce is fundamentally transformative. Providers can leverage administrative documentation and scheduling support, as well as care communications, patient self-service, and claims assistance all from Agents. Check out the infographic below for more details on this exciting future:
Articles & Insights
Health and Life Sciences
Why Agentic Health Cloud is the future of chronic disease management
Fifty percent of patients with chronic disease don’t follow their medication and treatment plan. According to this landmark study, the reason is mainly due to complicated plans that make it hard for patients to adhere to what their doctor prescribes. That, and they...
Forecasting the Agentic Future of AI in the Healthcare Industry
It's World Health 2025, and what an exciting year to celebrate the advancements in healthcare: from transformative business processes to the possibilities of Agentic AI, we see patient care and value only increasing in every subsector. Take a look at just a sample of...
Healthcare in Spring ‘25: What to watch
The Salesforce Spring '25 release has brought significant enhancements to the healthcare industry, empowering organizations to provide better care, streamline processes, and deliver personalized experiences to patients and providers alike. With innovations across...
Agentforce in the healthcare & life sciences industry
Agentforce for healthcare poses exciting possibilities for providers, payers, pharma, and more. Whether it’s positive patient engagement and scheduling assistance or staffing and information organization assistance, Agentic AI can take the administrative burden off of human leaders delivering personal care to patients.
2024 in review for the healthcare and life sciences sector
The healthcare and life sciences sectors are undergoing significant transformation in 2024, driven by an evolving understanding of patient care, data management, and the role of automation. As organizations strive to balance cost efficiencies with improved outcomes,...
A deep dive into Salesforce Winter ‘25 release for life sciences
The latest Salesforce Winter '25 release has brought a wave of enhancements and updates specifically tailored for the life sciences industry. Whether you're a pharma company, biotech firm, or a medical device manufacturer, these updates aim to streamline operations,...
Healthcare’s deep dive into Salesforce Winter ‘25 release
As we dive into the latest Salesforce Winter '25 release, healthcare professionals have a lot to look forward to. This update brings a slew of enhancements tailored to improve patient care, streamline operations, and harness the power of AI. Let’s break down the key...
Top 3 challenges in healthcare that Salesforce Agentforce solves
Healthcare workers are tired. With mounting pressures to reduce overhead costs, personalize patient care amid increasing workloads, and improve the overall efficiency and continuity of care by doing more with fewer resources, employees feel it. One study found a...