If you are looking for ways to compete in the customer service arena, now is the time to explore Salesforce Community Cloud technology.
Articles & Insights
Community Cloud
4 business benefits of an online community
A community provides four fundamental benefits to its members: a sense of belonging, mutual support, greater influence, and exploration. These benefits are available for users in your business’s online community. Salesforce developed Community Cloud to make those four benefits available to your customers.
Keep your head in the clouds: Maximizing Community Cloud
Salesforce Community Cloud enables businesses to easily create an online community to engage with customers, generate and understand data, and resolve issues quickly.
Navigating sharing options within Salesforce Communities
Salesforce Communities are a powerful way to collaborate with external constituents outside your organization. Salesforce provides two flavors of Communities: Customer and Partner Communities.
What is the Salesforce Success Community?
Salesforce expert and leader of the SLC Women in Technology User Group Kim McClure helps us understand the Salesforce Success Community.
5 reasons you should move to the cloud ASAP
Companies are transitioning the way they manage their data and many are in the middle of a move to the cloud. Is your company next?
Salesforce is putting a sense of community in communities
Whether you are looking for basic questions or extensive direction, Salesforce communities are emerging as a preeminent source for online expertise.
7 steps to building a thriving community in Salesforce Chatter
Salesforce Chatter offers employees a way to feel connected to one another and to take part in frequent (and hopefully productive) conversations.