The customer service process at Citrix is more customer-driven than ever, thanks to a custom Service Cloud configuration.
Articles & Insights
Change Management
How to use Salesforce Communities for self-service functionality
Our story with Damballa is the perfect use case for those wondering how to leverage Salesforce Communities for self-service capabilities.
Tips to create a data-driven culture in 2022
Becoming a data-driven company necessitates a cultural shift. Here are some tips for creating a data-driven culture, and why it matters.
Faster quoting and more opportunities with CPQ
Mitsubishi Electric Cooling & Heating provides personalized comfort for homes and individuals. The company asked Simplus to help streamline its sales cycle.
Increasing efficiency through Sales Cloud and Pardot
Boomerang Commerce is a quickly growing enterprise SaaS company. But Boomerang needed help making sure leads were acted on efficiently.
Human resources leveraging Sales and Community clouds
O.C. Tanner, in between admins, needed help configuring and launching its Community Cloud instance. Simplus services came to the rescue.
A holistic approach to implementing Sales Cloud
TCS John Huxley engaged with Simplus, anxious about finding a partner who would address its needs. Simplus came onto the project and delivered in full.
Change Management drove Salesforce CPQ at Ivanti
Simplus—through Advisory Services, implementation, change management, and training—completely transformed Ivanti’s use of CPQ.
4 ways a professional development culture benefits companies
For Simplus, the ROI on talent isn’t just filling jobs. Here are four reasons why Simplus benefits from a professional development culture.