Focused on change management, Gilles spends this chapter digging into perhaps the most volatile element of transformation success: how people accept it.
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How process manufacturing CRM implementation gets 5X ROI
Manufacturers have yet to have success with CRM. Learn how the right OCM partner can yield 5x ROI on your process manufacturing CRM implementation.
The Definitive QTC Guide Sneak Peek: Future State
We’ve compiled a selection of Gilles’ insights on this step. Gilles discusses the methods, metrics, and importance of future state visioning and alignment.
5 ways to use tactful language in emotional settings
As the consultant, you must remain composed and professional. Here are five tips for staying in control with tactful language during emotional settings:
Technical debt: Why the manufacturing industry and Dig Dug have a lot in common
Like Mr. Dig Dug himself, many manufacturers spend too much time waging war against the various sources of technical debt.
How a great consultant can enable project success
Great consultants know there’s a lot more at stake than just a checkmark. Watch for the great consultants who follow these five crucial best practices.
From methodology to make it happen with Change Management
Let’s review the three ways a dedicated OCM partner can take your latest organizational change and transform it from mere methodology to real results:
Get your business on track with Salesforce — #2 Reopen
In this second track from the Salesforce COVID-19 Response Plan, let’s talk about this “new normal” in business.
10 keys to the perfect business and tech design doc
This is the time to lay out what this project is going to look like. These ten sections are a good way to begin your perfect design doc on solid footing: