Salesforce is a powerful tool, but its implementation can be complex, especially when integrating with existing systems, customizing fields and workflows, and ensuring data quality. That’s why companies need to hire a strategic advisory team. Strategic advisory is...
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4 factors that support CX in manufacturing, and none rely on product
We face a cooling economy, but the opportunities to deliver a positive customer experience that sets your manufacturing company above the competition are hot. However, if your system innovation is focused on product-driven customer service, your investment may fall...
Infographic: Learning to thrive in the face of economic adversity
Innovation is important during an economic downturn. Here’s why.
The business climate has navigated a variety of challenges over the past three years. The rapidly-emerging effects of the global pandemic forced businesses to either rethink their business models and branding with innovative solutions and offerings or struggle while...
Ditch these 3 common and unnecessary digital transformation expenses
In this competitive market, businesses see the need for constant innovation. But the cooling economy is forcing many companies to cut back on technology budgets, ease staff hiring, or freeze some programs in the hopes of a more secure economic environment in the...
Does it feel like you’re eating an elephant? We can help
Do the goals of the new year make your job feel bigger, heavier — almost like you are trying to eat an elephant? It’s exciting to start a new year filled with ambitious business goals targeted for growth. But when you really break down the needs in each area of your business… it’s big.
Establishing efficient customer service with Service Cloud
Fiskars was looking for a more effective approach to managing customer support. The company reached out to Simplus for implementation of Service Cloud.
How Prodly Moover simplifies a complex CPQ implementation
Simplus migrated Enablon’s CPQ product catalog twice, using Prodly Moover—a sophisticated Salesforce app—to securely simplify the data transfer process.
Deployment Best Practice: Run Test Classes
The right thing to do is to always run test classes prior to deployment, whether you are deploying code or not.