Imagine having the power to understand your customers so well that every interaction feels tailor-made just for them. That’s what AgentForce and Data Cloud bring to the high-tech industry. Businesses can create deeply personalized, data-driven experiences on a...
Customers expect quick, seamless interactions with their insurance provider for routine requests like price quotes, bundling options, and general coverage information. But what about when the unexpected happens? When disaster strikes and a valued customer faces a...
Can we build a stronger supply chain management system with Salesforce Agentforce? Yes, we can! Agentforce brings a new level of sophistication by operating autonomously, retrieving the correct data on demand, creating action plans for any task, and executing them...
With a growing emphasis on renewable energy, smart grid technology is revolutionizing how power is distributed and consumed to make it more efficient and reliable. Consumers are also becoming more empowered, with access to smart meters and home energy management...
Healthcare workers are tired. With mounting pressures to reduce overhead costs, personalize patient care amid increasing workloads, and improve the overall efficiency and continuity of care by doing more with fewer resources, employees feel it. One study found a...
At this very moment, someone is getting cyberattacked. Studies show over 2,200 attacks occur daily, equating to one attack every 39 seconds. With that degree of vulnerability, it’s no wonder cybersecurity is a common concern, particularly for companies in the...
Dreamforce 2024 brought together thousands of industry professionals, developers, and innovators to explore the latest in Salesforce technology, including the product roadmap of the Salesforce platform overall. Updates include not just integrated support for the...