Is your sales team slacking on CRM? Despite your enthusiastic implementation of a new CRM system, adoption has been a bit more bleh rather than booyah. Studies show some companies experience almost a 30 percent sales increase and a 42 percent improvement in sales...
The Salesforce Spring '25 release introduces a host of new features and improvements designed to help organizations in the communications and media industries deliver better service, streamline operations, and enhance customer satisfaction. With updates spanning from...
The Salesforce Spring '25 release has brought significant enhancements to the healthcare industry, empowering organizations to provide better care, streamline processes, and deliver personalized experiences to patients and providers alike. With innovations across...
Samantha Ziegel, Principal Solution Strategist AI at Simplus, is leading our Ask an Agent video series with all the expertise of our Business Transformation Services team. Providing an easy-to-grasp and crucial explanation of the difference between standard chatbots...
Sales teams often get stuck in the grind—chasing leads, managing CRM data, and juggling multiple tools—without realizing they’re missing out on game-changing strategies that could make selling more straightforward and effective. Is there a better way for sales teams...
The Salesforce Spring ’25 release brings several key updates tailored to meet the particular needs of the consumer goods and retail industry. Companies in this sector must keep up with customer demands, streamline operations, and improve overall efficiency—all the...
Agentforce for healthcare poses exciting possibilities for providers, payers, pharma, and more. Whether it’s positive patient engagement and scheduling assistance or staffing and information organization assistance, Agentic AI can take the administrative burden off of human leaders delivering personal care to patients.
Agentforce is the next frontier for leading banking organizations, providing leaders with the opportunity to use Agentic AI in many unique, value-adding ways: mortgage loan follow-up, lead management, fraud detection, refinancing, customer experience, and more....
You need more than four-leaf clovers, lucky charms, or pots of gold at the end of a rainbow. Instead, you need robust AI-driven solutions that transform the way you work. Whether chasing new opportunities, streamlining operations, or delivering next-level customer...