The media industry is always in demand—the question is where? In 2023 it became evident that traditional social media outlets are not going to sustain many media companies’ business models for very long, and the uncertainty of how to incorporate AI doesn’t provide...
When Salesforce introduced its reimagined product offerings for data analysis and processing last year, the hype was immediate—and it just keeps getting better with every seasonal update. Business leaders are taking note of Salesforce Data Cloud’s unique ability not...
“Please hold. Your call is important to us.” Well, that’s an understatement. Contact centers across all major industries are the organization’s lifeline that connects them with customers. According to experts, the average call center handles almost 5,000 calls...
Welcome, fellow adventurers, to the wild terrain of organizational optimization in 2024! Just like setting up camp requires careful planning and the right gear, optimizing your business is all about streamlining processes, stoking the efficiency fire, and creating an...
Ever find yourself wondering if your CLM (Contract Lifecycle Management) is the organizational GOAT you hoped for, swooping in to bring order and sanity to your once chaotic contract processes? Maybe it's living up to expectations, making contract creation a breeze...
The push for healthcare organizations to modernize has been growing stronger for years, but especially so since the pandemic practically forced patients, providers, payers, and more to adopt a more tech-savvy approach to their medical needs. Now approaching four years...
The telecommunications and media industry holds a unique place in business, straddling multiple business models between subscription, services, hardware products, and content creation. A successful player in this space needs to do a little bit of everything to stay...