Smart technology is coming to a factory floor near you, but are you ready? The advent of remarkable AI use cases in industrial spaces—for everything from security and quality control to supply chain management and robotic assembly lines—is pushing the boundaries of...
Data. Is it the lifeblood of innovation and progress? Some may argue yes, and here’s proof. Hospitals produce an average of 50 petabytes of data each year. For those of you keeping score, one petabyte equals 1,000 terabytes. That’s a lot of information. In fact,...
Last month, Salesforce launched Revenue Lifecycle Management (RLM), a full overhaul of features and tighter integration of its various current products serving their customers’ Revenue Operations and Management needs (including CPQ, CLM, Revenue Cloud, and...
When it comes to Salesforce, there’s a lot to think about. Robust business technology strategies know that while Salesforce is powerful and a huge uplift for any organization’s customer relations, it can also get very complicated very fast. When you consider the...
You had me at “hello.” The power of first impressions can’t be overstated. So, welcoming a customer down the path of long-term brand loyalty with a meaningful greeting or a quick and friendly resolution isn’t a term of endearment–it’s a means to survival. Almost...