The data technology obsession is all around us, and it’s impacting no other industry more profoundly than perhaps energy. As the Wall Street Journal recently observed, big tech’s race to AI solutions and functionality is driving innovations in every corner of...
Looking for reasons to implement Data Cloud to leverage data management? If companies like AWS and Spotify aren’t reason enough to know companies in the communications and media industry need to ramp up their competitive game, we’ll give you three reasons. It makes...
Last month, Salesforce launched Revenue Lifecycle Management (RLM), a full overhaul of features and tighter integration of its various current products serving their customers’ Revenue Operations and Management needs (including CPQ, CLM, Revenue Cloud, and...
Sixty-one percent of Americans believe AI could threaten civilization. However, 81 percent of customers prefer companies that offer a personalized experience, and 70 percent say a customized experience in which the employee knows who they are and their history (past...
When cybersecurity risks, compliance regulations, and evolving customer expectations impact your organization’s growth plans, what you don’t know can make all the difference. Studies show that less than 50 percent of banking service providers, for example, use their...
Last month, Salesforce launched Revenue Lifecycle Management (RLM), a full overhaul of features and tighter integration of its various current products serving their customers’ Revenue Operations and Management needs (including CPQ, CLM, Revenue Cloud, and...
You often have to get personal with your healthcare provider for the best care. But feeling rushed or being called Todd when your name is Dennis doesn’t do much to build trust. The point is that personalizing the patient experience with Data Cloud offers healthcare...
First things first. It is clear that a lot of intelligent thought, creativity, and hard work went into Intelligent Agreement Management (IAM). If you're a DocuSign employee reading this, I commend you on what you've done. And while the hard work has just started, I...
Last month, Salesforce launched Revenue Lifecycle Management (RLM), a full overhaul of features and tighter integration of its various current products serving their customers’ Revenue Operations and Management needs (including CPQ, CLM, Revenue Cloud, and...