Elle Fettig, Principal Consultant within Business Transformation Services at Simplus, is here with an insightful video on how Agentforce and Revenue Cloud—together—make your Salesforce instance even more powerful. Salesforce users can take advantage of full ROI and...
For healthcare providers, Agentforce is fundamentally transformative. Providers can leverage administrative documentation and scheduling support, as well as care communications, patient self-service, and claims assistance all from Agents. Check out the infographic below for more details on this exciting future:
Fifty percent of patients with chronic disease don’t follow their medication and treatment plan. According to this landmark study, the reason is mainly due to complicated plans that make it hard for patients to adhere to what their doctor prescribes. That, and they...
Salesforce’s Spring '25 release brings innovative updates to the public sector and education industries, empowering organizations to better serve their communities, improve operational efficiency, and create personalized experiences for students and citizens alike. As...
It's World Health 2025, and what an exciting year to celebrate the advancements in healthcare: from transformative business processes to the possibilities of Agentic AI, we see patient care and value only increasing in every subsector. Take a look at just a sample of...
Is your sales team slacking on CRM? Despite your enthusiastic implementation of a new CRM system, adoption has been a bit more bleh rather than booyah. Studies show some companies experience almost a 30 percent sales increase and a 42 percent improvement in sales...
The Salesforce Spring '25 release introduces a host of new features and improvements designed to help organizations in the communications and media industries deliver better service, streamline operations, and enhance customer satisfaction. With updates spanning from...
The Salesforce Spring '25 release has brought significant enhancements to the healthcare industry, empowering organizations to provide better care, streamline processes, and deliver personalized experiences to patients and providers alike. With innovations across...
Samantha Ziegel, Principal Solution Strategist AI at Simplus, is leading our Ask an Agent video series with all the expertise of our Business Transformation Services team. Providing an easy-to-grasp and crucial explanation of the difference between standard chatbots...