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Case Study

Service - Change Management

Citrix Systems

telecommunications contact centers

Leveraging Service Cloud for Faster, More Effective Customer Service

Damballa

Featured Damballa

Getting the Most Out of Partner Community

Fiskars

Featured Fiskars

Leveraging Service Cloud and ERP

Docero

Featured Docero

Using Custom Objects to Transform Processes

Dynatrace

Featured Dynatrace

Minimizing Custom Code and Decreasing Quote Time

Ivanti

Featured Image Ivanti

Change Management and Training had been brought in the picture to support with the system launch of a new CPQ implementation.

ALW

Feature Image ALW

Simplus worked closely with ALW’s operations team to gather internal and external user feedback in order to develop and execute a Partner Portal reoptimization plan that comprehensively addressed all key pain points.