Digital contact center services in the telecommunications industry are continually evolving to meet customers’ growing expectations. For instance, 90 percent of customers rate...
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The latest and greatest in digital transformation thinking
Anticipate and act: The power of predictive analytics in healthcare
Imagine a patient’s treatment plan aligning with their lifestyle with portable, wearable devices to gather data and accommodate unique mobility challenges with flexible patient...
Take a look at our Data Cloud for manufacturing overview
Salesforce optimization: Enhancing CX and compliance in finance
Is the financial services industry betting on digital transformation to deliver personalized CX, convenience, and cost savings without compromising security and trust? Around 77...
8 stats about Americans’ personal finance habits and concerns
Healthcare leaders: Do you treat your IT as an asset or an obligation?
Here’s a question: Do you see IT as a handy support system or a vehicle driving measurable innovation? It goes without saying that the healthcare industry is moving toward...
Boomers and Gen Xers bet big on AI: Financial planning’s next frontier
Salesforce org optimization trends for manufacturers
If politics are to be believed, the American manufacturing industry is on the verge of a boom, with talks of increased industrial investment igniting hope for many. But what if...
