As the digital landscape continues to evolve, Salesforce Data Cloud stands at the forefront of transforming how businesses manage and utilize their data. In 2025, we can expect...
Articles & Insights
The latest and greatest in digital transformation thinking
11 ways we plan to optimize Data Cloud in 2025
When you first implemented Data Cloud, visions of faster go-to-market and crushed sales quotas were likely dancing in your head. But are you genuinely unlocking its full...
Agentic-led business transformations—Looking ahead to 2025 and beyond
With Salesforce’s launch of Agentforce and the evolution of generative artificial intelligence (AI), we are seeing an unprecedented amount of interest, focus, and experimentation...
The 12 Days of Agentforce
On the twelfth day of Agentforce your true love (ahem, Simplus) gave to you… days of Agentforce in Action examples! This is just a small glimpse of the 150+ use cases and 50+ agentic actions we have developed.
Simplus goes ALL in on Agentforce — Announcing our Agentic Launchpad Lab (ALL) for AI-powered Salesforce CX solutions
Simplus is thrilled to announce our Agentic Launchpad Lab, or ALL—a space to go ALL in with our clients and partners and co-create next-level customer experiences powered by AI. ...
2024 in review for the telecommunications sector
As 2024 draws to a close, it’s clear that the telecommunications industry has undergone significant changes. From the shifting dynamics of consumer expectations to the...
2024 in review for the energy and utilities sector
The energy and utilities industry in 2024 has been a year of pivotal transformation, marked by technological advancements, shifting market dynamics, and evolving customer...
2024 in review for Salesforce org optimization
As organizations continue to harness the power of Salesforce in 2024, the focus on optimizing Salesforce orgs has intensified. In a landscape where customer expectations are...
2024 in review for the financial services sector
The enterprise financial services sector has undergone significant changes in 2024, spurred by a surge in digital transformation efforts. The drive to modernize systems, enhance...