Every year, consumers are demanding more and more digital capabilities. And every year, communications, media, and technology (CMT) companies are rising to meet this demand with...
Articles & Insights
The latest and greatest in digital transformation thinking
Establishing a setup/approvals process in under six weeks
Simplus helped BigCommerce with a custom setup, aspprovals, and pricing process to fit their business model in just under six weeks!
Two-Part Communication Model To Win Over Internal and External Customers
Most successful companies focus on grooming employees for leadership with decision-making authority and accountability, encouraging problem-solving among teams, developing...
Grace Case Study: Standardizing CPQ processes with ease
Grace recently worked with Simplus to transition its processes to CPQ and ensure expert-guided adoption of the new platform for its team.
Elevating workflow management with QTC tools
Simplus helped Dynatrace, a high tech employee engagement and IT company, implement Salesforce CPQ for scalability, growth, and increased revenue.
ARR + Sales Ops: A manager’s guide to subscriptions and renewals
When a company transitions to a subscription-based business model, the top priority is not finding and nurturing new leads to grow revenue. The top priority is turning existing...
New Ways Wealth Managers are Differentiating CX
The purpose of Wealth and Asset Management is being reframed. Investors are looking beyond maximizing financial returns and want their investments to spark and support change....
Establishing efficient customer service with Service Cloud
Fiskars was looking for a more effective approach to managing customer support. The company reached out to Simplus for implementation of Service Cloud.
Tips for a successful CPQ post go-live implementation
CPQ is, first and foremost, a sales tool that enables sales teams to quickly and efficiently generate quotes. However, we rarely talk about the go-live process and how to...